City v Crystal Palace Barclays Premier League ticket information - Manchester City FC

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Season 2013/14

City v Crystal Palace: Sold out

  • 28 December 2013 11:50
  • Posted by @markbooth_mcfc

Manchester City v Crystal Palace
Saturday 28th December 2013
Kick off – 3pm

Supporters are advised that tickets for our Barclays Premier League match against Crystal Palace have now sold out.

Official Match Ticket

Entry to the Stadium will be granted on the presentation of a valid ticket purchased from the Club or through the Viagogo Ticket Exchange only. The Club excludes all liability to any supporter who is denied entry to the Stadium as a result of their ticket having been purchased through an unauthorised seller. The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.

 

Upgrades

It is important that you have purchased, and are in possession of, the correct ticket and that it is activated to allow you access in to the stadium.  If the supporter who originally purchased the ticket is no longer able to attend the match, please contact the Supporter Services team on 0161 444 1894 (option 1, then option 3) to discuss, and where appropriate, upgrade your ticket. You can also upgrade on the day by visiting the Stadium Ticket Office.  Failure to upgrade your ticket before you attempt to enter the ground may result in a stadium ban.  We also advise all supporters to sit in the seat they have been allocated, failure to do so may result in further action being taken.

 

Ticket Collection

All home supporters who are collecting pre-purchased tickets may do so from the Stadium Ticket Office located in BT City Square (behind the stage). Supporters are strongly advised to collect their tickets at least 60 minutes before kick-off to avoid delays in getting into the Stadium. Supporters with queries relating to their Seasoncard or match ticket should also visit the Stadium Ticket Office.

Guests collecting Hospitality tickets should do so from either the City@Home reception located by Gate 11, or from the East Stand reception. All guests will receive confirmation of their collection point by email. Should you have any questions regarding your collection point, you can contact a Matchday Hospitality representative by email at hospitality@mcfc.co.uk or by phone on +44 (0)161 444 1894 (option 1, option 2). Any City@Home collections that remain 15 minutes after kick-of will be sent to the Colin Bell Stand reception for late arrivals.

 

Prohibited Items

The following items are not allowed to be brought in to the Etihad Stadium:

  • Pyrotechnics or flares
  • Golf umbrella or any article that may be used as a weapon and/or compromise public safety.
  • Professional recording equipment (audio and visual).
  • Bags larger than A4 size.
  • Prams and pushchairs

 

Manchester City Football Club prides itself on having the best supporters in the country and we greatly appreciate your support in adhering to the code of conduct. We expect all supporters to behave in a manner appropriate to their surroundings.  This code must be adhered to.  Failure to comply could result in you being asked to leave the Etihad Stadium. 

 

The Ticket Office and Supporter Services are open Monday - Saturday, 9am to 5:30pm (closed Sunday & Bank Holiday). Christmas opening hours: The Ticket Office and Supporter Services will close at 5pm, Tuesday 24 December and re-open at 11am, Thursday 26 December. Both facilities will open on the day of all scheduled First Team home fixtures, and for this match will be open from 9am until 5.30pm. Please call 0161 444 1894 (option 1, option 3).  You can also use our online ‘frequently asked questions’ resource, #mcfchelp or our official Supporter Services Twitter account, @MCFCHELP.

All tickets and hospitality are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2013-14 home match terms and conditions of sale, 2013-14 Hospitality terms and conditions of sale and any applicable ground regulations.

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