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Vacancies at Manchester City

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Current Vacancies


2015/16 City Football Group Graduate Opportunities


Opportunities exist in a range of areas across City Football Group for high achieving individuals who share our values and combine excellent academic standards with the drive to excel in this challenging and exciting environment. Undergraduate students looking for roles starting in 2016 are encouraged to apply.

Please note: the deadline for graduate opportunities starting in Sept 2016 / Jan 2017 has now passed. Applications for next year's programme will open in Autumn 2016.

Find more information here.

Marketing Executive


We are recruiting a Marketing Executive to join the Marketing department in Manchester on a fixed term basis (9 months).

The Marketing Executive will provide marketing support to the matchday hospitality, stadium and club tours and special events. 

Working with key internal partners (including SSO, Content, Fan Relationship Management and Communications) and third party agencies to create and execute effective marketing campaigns, aligned to the sales strategy, to deliver against revenue targets.

Key responsibilities include:

 - Developing and implementing comprehensive marketing plans for club led special events, in line with budgets and objectives
 - Maintaining and developing the appropriate sections of the club’s website, and third party websites, to ensure that content remains fresh and relevant – including copy writing
 - Production and sign-off of relevant marketing brochures and associated collateral, ensuring brand compliance
 - Working with the FRM, Digital and Content teams to actively promote hospitality and events through all key digital platforms.

The successful candidate must have end to end knowledge and experience of creating and managing B2B and B2C marketing campaigns with experience in working to and managing a marketing budget. 

It is important that applicants have strong grammatical, spelling, proofreading and writing abilities along with a great eye for graphic detail.  We are looking for a well organised, analytical individual who is able to adapt quickly to changing priorities being able to manage several projects at one time. 

Finally, all applicants must be degree educated, with a 2.1 grade or higher in marketing, advertising, media, PR or another relevant subject.

If you feel you have the necessary qualities for this exciting role please submit a covering letter and current CV to jobs@cityfootball.com quoting vacancy reference PM-646-20150204.

Closing date: 12 February 2016

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Proposed start date: ASAP

Due to the large volume of expected applications we will only be able to contact those shortlisted for interviews.

View the job description.

Loyalty Manager


We are recruiting a Loyalty Manager to join the Fan Relationship Management department in Manchester.   

Fan Relationship Management (FRM) is central to City Football Marketing’s global growth plan.  The FRM team’s primary goal is to build fan loyalty and fan base growth across all territories through an understanding of individual’s behaviours and needs.

The Loyalty Manager will provide strategic leadership of the loyalty programme, including managing the structure (earning and redeeming) and designing differentiating factors to grow, reward and retain members.  

Key responsibilities include:

 - Creating and managing loyalty & membership communication and lifecycle programs, from acquisition to retention
 - Developing a long-term customer loyalty strategy, overall and by segment, based on clear customer insights to drive desired fan behaviour
 - Driving overall membership effectiveness and efficiency, marketing investment and resources through prioritization of initiatives and identification of operational improvements.

We are looking for somebody who has the ability to define, lead and deliver complex, multi-channel projects on budget and on time. Candidates must have strong communication and presentation skills along with having an understanding of digital technologies to engage with consumers in new and innovative ways. 

Applicants must have obtained an undergraduate degree (or equivalent) in business, marketing, communications, economics or a related field and have proven experience of diverse product, brand and category management. 

Finally, we are looking for somebody who is able to identify and understand segmented audiences and able to deliver new products into those audiences.

To apply, please send a CV and covering letter to jobs@cityfootball.com quoting vacancy reference: CB-621-20151029.

Closing date: 16 February 2016

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Proposed start date: ASAP

Due to the large volume of expected applications we will only be able to contact those shortlisted for interviews.

View the job description

Commercial Database and Insight Executive


We are recruiting a Commercial Database and Insight Executive to join the Fan Relationship Management team in Manchester.  

Fan Relationship Management is central to City Football Marketing’s global growth plan. The FRM team’s primary goal is to build fan loyalty and growth across all territories through an understanding of their behaviours and needs.

The Commercial Database and Insights Executive will provide support to ensure that underlying data driving customer insight is accurate, providing audience selections for campaigns and building insights based on data analysis.

Key responsibilities include:

 - Campaign audience selections
 - Data management
 - Mining the database to create insights.

We are looking for a commercially orientated individual who is comfortable when using IT systems. Having the ability to analyse data to provide insights and recommendations is key in this role and is therefore an essential attribute that we are looking for. 

The ability to deliver high quality presentations and data tables is essential.  A good understanding of SQL querying to analyse data/mine customer data is a plus.

The successful candidate must be extremely organised and have a structured approach to planning their own work, whilst always maintaining strong attention to detail at all times.

Finally, we are looking for somebody who has obtained a Bachelor’s Degree in Business, Marketing, Economics, Statistics, Maths or Computer Science.

To apply, please send a CV and covering letter to jobs@cityfootball.com quoting vacancy reference: CB-606-20150908.

Closing date: 16 February 2016

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Proposed start date: ASAP

Due to the large volume of expected applications we will only be able to contact those shortlisted for interviews.

View the job description

Stewards


We want you! This is your opportunity to join Manchester City's highly trained stewards at the Etihad Stadium.

We are looking for men and women with morale courage to sign up to the team!

Recruitment begins with interviews for potential new stewards at the stadium on Saturday 27 February 2016 with an induction and familiarisation session planned for Thursday 3 March 2016 (subject to change).

The first match for those successful applicants would be the Aston Villa game on 5 March 2016, (subject to change).

We offer competitive rates of pay, opportunities for advancement and job related training that can lead to an NVQ qualification. Additional stewarding work at City Football Academy stadium may also be available once qualified.

Our aim is to ensure a safe, friendly and welcoming environment to all visitors to the Etihad Stadium, and our goal is to continuously deliver a high standard of Customer Service

Anyone interested should email their name and address to stewards@mcfc.co.uk for an application form.

Closing date for receipt of completed application forms is Friday 12 February 2016.

Due to the large volume of expected applications we will only be able to contact those short-listed for interviews.​ 

Hays


    Recruitment Days


    Saturday 20 February 2016 12pm-4.30pm

    Will be our Hospitality recruitment and we will be recruiting for the following roles –

    • Waiters and Waitresses
    • Bar Personnel
    • Bar Supervisors
    • Restaurant Managers
    • Restaurant Supervisors

    Please report to West Reception, Etihad Stadium, Etihad Campus, Rowsley Street, Manchester M11 3FF.
    Anyone can attend at any time on Saturday 20th February 2016 between 12:00 Noon and 4.30PM however you must bring the following information with you:

    • Original European Union Passport OR Original Passport & Original Work Permit with Visa OR Two Original Documents
    (which prove right to work in the United Kingdom one of which must be photo I.D.)
    • Original National Insurance Letter/Card/Past Payslip AND Bank Details

    Thursday 18 February 2016 1pm-7pm

    This will be for our public recruitment and we will be recruiting for the following roles – 

    • Kiosk Cooks
    • Kiosk Managers
    • Kiosk Team Leaders
    • Kiosk Employees
    • Cellar Employees
    • Warehouse and Distribution

    Please report to East Reception, Etihad Stadium, Etihad Campus, Rowsley Street, Manchester M11 3FF.
    Anyone can attend at any time on Thursday 18th February 2016 between 1pm and 7pm however you must bring the following information with you:

    • Original European Union Passport OR Original Passport & Original Work Permit with Visa OR Two Original Documents 
    (which prove right to work in the United Kingdom one of which must be photo I.D.)
    • Original National Insurance Letter/Card/Past Payslip AND Bank Details

    Anyone who attends without all this information will not be permitted entry to the Recruitment Day


    Disabled Two TicksTwo Ticks

    As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone.

    As a member of the scheme we make five commitments regarding recruitment, training, retention, consultation and disability awareness:

    These commitments are:

    • To interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities
    • To discuss with disabled employees, at any time but at least once a year, what both parties can do to make sure disabled employees can develop and use their abilities
    • To make every effort when employees become disabled to make sure they stay in employment
    • To take action to ensure that all employees develop the appropriate level of disability awareness needed to make these commitments work
    • To review these commitments each year and assess what has been achieved, plan ways to improve on them and let employees know about progress and future plans.

    Further information about the Two Ticks scheme is available from the Gov.uk website:

    https://www.gov.uk/looking-for-work-if-youre-disabled/looking-for-a-job

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